bookings terms & conditions

Group reservations (6+):

•    Bookings of 6+ guests are not always confirmed automatically; group bookings will be contacted by a member of our bookings team before confirmation.
•    YO! cannot guarantee seating arrangements; your booking may therefore be split across two booths or on bar seating. Please let the site know your preferred arrangements when being seated.

 

GDPR:

•    YO! operates a secure and safe booking system which is fully GDPR compliant.
•    YO! will only contact you in relation to your booking or, where relevant, provide you with offers relating to specific sites, birthday offers or promotions if you have given us permission to do so.
•    Please note that to make a booking with YO! we do require an email address and/or a telephone number. This information is stored safely on our fully GDPR compliant booking system.

 

Food & drink:

•    If you or your guests have specific dietary requirements, please inform our team by including this in your ‘booking notes’ and the restaurant will do their best to accommodate them. 
•    All of our dishes are made in a kitchen together, and we cannot therefore guarantee an allergen free environment. All of our dishes are prepared in a kitchen and we use ingredients containing nuts and gluten; please therefore be aware that we cannot completely guarantee that all food will be free from traces of allergens as there is the risk of cross contamination. 
•    YO! operates a strict ‘Check 25’ policy, if you or a member of your group order alcohol please be aware that you may be asked to show ID. We thank you for your understanding and co-operation.
•    Please note that menu items and prices are subject to change.
 

Offers & discounts:

•    Any offers or discounts promoted by YO! restaurants may be subject to restricted timings or days; we cannot offer alternative days or timings for such offers and therefore strongly recommend booking in advance to take full advantage of them!
•    Any offers or discounts pertaining to certain menu items can be used on those specific menu items only; YO! thanks you for your understanding.
•    Offers and discounts are subject to change and may not be available on certain special days; please check YO! Sushi - food offers and discounts (yosushi.com) for all of the T&Cs.
•    YO! reserves the right to change, amend or remove any offers or discounts at any time. What the manager says goes- so if they say you can't have the discount, then you can't have the discount (sorry).
 

Gift cards:

•    If you have a gift card you would like to use, please inform us at the time of booking.
•    All YO! Gift cards are valid in our restaurants 12 months from date of purchase.
•    If you are unsure about the validity of your gift card, please register your gift card on our website, and it will give you the information you require i.e. the balance and expiry date.
•    For queries relating to gift cards, experiences or vouchers purchased via a third-party operator, please contact the operator directly for information on your purchase.
•    If you would like more information or would like to purchase one of our gift cards, please click here.

Please note all YO! booking terms and conditions can be subject to change at any time.