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rewards

rewards FAQs

Rewards

To make room for what's next, our current rewards program will be ending soon. The last day to earn stamps is 30th September 2026 and the last day to redeem your rewards is 31st December 2026.  

When can I earn stamps until? 

You can earn stamps up until 1st October 2026. Then there will be no more earning of stamps available on our current rewards program.

When do I need to redeem my rewards by?

You have until 31st December 2026 to redeem any rewards on your account. 

Will my stamps expire?  

Yes. You can earn stamps up until 1st October 2026. After this date, your stamps will expire and cannot be transferred.  

Will my rewards expire? 

Yes. You can redeem your rewards up until 31st December 2026. After this date, your rewards will expire and cannot be transferred. 

Will my rewards transfer onto the new loyalty?  

No. You must use any existing rewards on your account by 31st December 2026. It is not possible to transfer rewards. 

When is the new loyalty program launching? 

Our new loyalty program is launching in early 2027 - watch this space!  

Can I use more than 1 reward in a transaction?  

No, you can only use 1 reward per transaction. You have until 31st December 2026 to redeem any existing rewards on your account. 

Why is the loyalty program changing? 

We are changing our loyalty program to make your experience better and even easier to earn bigger and better rewards!

Will this impact YO! birthday discount?  

No, loyalty changing will not impact your birthday discount as they are separate. 

Will I need to make a new account? 

No existing users won’t need to make a new account. We’ll be in touch closer to the time with details on how to access our new loyalty program and how new users can sign up.  

Will my old YO! rewards account still work?  

No. Your existing account will still work for our current loyalty program up until 31st December 2026. After this date, you will no longer be able to access your current YO! rewards account.

Do I need to register again for the new loyalty program? 

Nope! Your existing account will still work for our new loyalty program. We’ll be in touch closer to the time with details on how to access our new loyalty program and how new users can sign up. 

Can I redeem my reward in the kiosk/prepack? 

No, rewards can only be redeemed in UK restaurants.